Visiting Times
- Winter (October to March). Tuesday to Sunday: 10:00 - 18:00
- Summer (April to September). Tuesday to Sunday: 10:00 - 19:00
- Close ticket offices and Palace access one hour earlier
- Close weekly: Monday
Duration:
- Approximately 1 hour
Dates closed in 2024
- January 1: closed full day
- January 6: closed full day
- May 1: closed all day
- December 24: closed all day
- December 25: closed all day
- December 31: closed full day
- In addition to the closures already planned, there may be additional closures also due to the celebration of official events
Prices and Ticket Types
This visit is eligible for purchase with the Bono Cultural Joven of the Ministry of Culture. Valid only for online purchases. You can consult the frequently asked questions and the answers to them here
Individual Admission - Guided Visit
Guided tours purchased online are held in Spanish
Basic Admission 9 € per person- Visitors that cannot benefit from the reduced or free admission.
- Citizens between 5 and 16 years of age. Accreditation by means of identification card or passport from 14 to 16 years of age.
- Persons over 65 years of age.
- Accredited students up to 25 years of age with updated national or international student’s card.
If your reservation is exclusively for free tickets, they can only be purchased at the ticket office of the venue
- Children under 5 years of age.
- 18 May, International Museum Day. 12 October, National Holiday of Spain, without distinction of nationality (the Casa del Príncipe D. Carlos will remain closed on these dates).
- Large families with accreditation by the Official Family Book or equivalent of the EU and Latin American countries holders of residency or work permits of those nationalities.
- Members of the ICOM (International Museum Council), by means of accrediting card of that organisation.
- Official Tourist Guides with Official Tourist Guide card.
- Professors with teaching staff card.
- Persons with disability with accreditation. The accompanying person also has free access.
- Persons in legal situation of unemployment that accredit this circumstance by means of Employment Demand Card or equivalent document issued by the competent organisation.
- (Winter) Wednesdays and Sunday from 15:00 to 18:00 h., free admission for citizens of the European Union, residents and holders of work permit in that territory and Latin American citizens, following accreditation of nationality (national identification card, passport or driver’s licence) or residency or work permit. The free offer is limited to the tour without guide. Only in ticket office
- (Summer) Wednesdays and Sunday from 15:00 to 19:00 h., free admission for citizens of the European Union, residents and holders of work permit in that territory and Latin American citizens, following accreditation of nationality (national identification card, passport or driver’s licence) or residency or work permit. The free offer is limited to the tour without guide. Only in ticket office
Free admission for the disabled: Persons with a disability of 33% or more are entitled to free admission. In addition, the person accompanying the disabled person may also enter the museums free of charge, provided that this person is essential for the visit and that this circumstance is stated on the disability card or resolution issued for this purpose. People with disabilities, and their accredited companions, can purchase their free tickets directly at the ticket office or, if they wish, they can contact us via this form to do so online. In any case, the documentation accrediting the disability and the need for an accompanying person must be presented at the ticket office on the day of the visit for validation by our staff.
Group Visit
Tourist Groups
Purchase of tickets for groups guided by official tourist guides. The applicable rate will be determined according to the status of each group member or the agency rate.
Ticket types:
- Basic 7 € per person
- Reduced 4 € per person
- Free 0 € per person
Cultural Groups
Purchase of tickets for cultural associations, institutions, foundations, and postgraduate schools of fine arts.
Ticket types:
- Basic 9 € per person
- Reduced 4 € per person
- Free 0 € per person
Educational Groups
Educational group with free 10 € for the booking, as a management fee.
Purchase of tickets for 2nd cycle of infant school/kindergarten, primary, secondary, high school, vocational training, university students, workshop schools, employment workshops, and trade schools.
Ticket types:
- Reduced 4 € per person
Agencies
Purchase of tickets for groups managed by travel agencies.
Ticket types:
- Basic 7 € per person
At the box office only payment by card will be accepted
Casa del Príncipe Don Carlos price
Basic 3 € per person
- There are no advance sales. Reservations by phone 913761500
How to get there
Address: Calle de Manuel Alonso, s/n 28048 El Pardo (Madrid)
- Bus: Intercity Line 601 (from c/ Princesa next to the Moncloa interchange)
- Car: Madrid-El Pardo; Located in the area near Madrid in the metropolitan beltway (14 Km from the centre of the city), M-30, taking El Pardo exit onto M-605
Accessibility
Royal Palace: through the calle Manuel Alonso (only box office)
Casa del Príncipe D. Carlos: through the Paseo del Pardo, passing the Cuartel del Rey
- There is access for persons with disabilities and manual wheel chairs are available in the Palace and the Casa del Príncipe.
- It is permitted to take photographs without flash for personal use, except in places expressly prohibited for this purpose. The use of tripods, selfie sticks or similar items is not permitted. The privacy of visitors and workers must be respected.
User reviews
- Gratamente sorprendidos. Visita muy por encima de nuestras espectativas. El personal de la tienda muy amable y el guía excepcional, con mucha retranta, para disfrute del reducido grupo que íbamos
- El guía ha sido estupendo, nos ha informado divinamente
- Estupenda visita, muy entretenida y una gran amabilidad
- Mejor de lo que esperábamos. Un palacio precioso
- Increíble guia!
- Me sorprendió gratamente Muchas gracias
- La visita fue muy amena y estuvo muy bien explicada
- Muy completa la visita, no me lo imaginaba tan grande! Y José María todo un erudito en historia y en iconografía de pinturas y tapices. Recomendable
- Espléndida guía.
- Bonita visita, con fantástica explicación del guía. Y muy bien conservado.
- Mirta una profesional muy culta, amena y agradable. Un 10
- La visita ha sido muy entretenida gracias a las explicaciones de la guía
- Un visita muy recomendable,menos conocida que otros palacios reales cerca de Madrid, pero llena de interés e historia
- La explicación de la guía fue excelente.
- Ha sido muy interesante y hemos aprendido mucho de historia gracias a nuestra guía Gema.
Any questions?
Need help? Contact Customer Service via this link.
About the venue
Palacio Real de El Pardo
El Palacio Real de El Pardo es una residencia real impresionante en Madrid. Destaca por su arquitectura, decoración y colección de tapices. Además, es alojamiento para jefes de Estado extranjeros. Un ...
How to get there?
Palacio Real de El Pardo
Calle Manuel Alonso, s/n, Madrid, 28048