Groups
Login
If you are already a registered group user, please login to purchase or access your bookings
An Educational Group is considered: 2nd Cycle Pre-School, Primary, Secondary, Advanced Secondary, Professional Training, Universities, School-Workshops, Employment Workshops and Trade Schools.
The purchase of tickets will always be done through a registered user.
Your registration will also allow you to access the private area of clients, identifying yourself with your user name and password. From this area you can:- Consult the status of your purchases.
- Modify your reservations as long as the payment for them has not yet been made.
- Pay for your reservations.
- Carry out the reprinting of the issue notes.
The minimum number of persons for a group is 9.
Only 8 reservations per use and day can be made.
On the day of the visit you must accredit the reservation.
The assigned hour in the reservation of tickets is an estimate (except in Royal Palace of El Pardo, Monastery of Las Descalzas, Monastery of La Encarnación, Monastery of Las Huelgas, Monastery of Santa Clara and Monastery of Yuste, where time is strict), asking you for the utmost punctuality in arriving at the box offices. In the case that the assigned hour for entry is passed for causes not attributed to Patrimonio Nacional, another entry time will be assigned if possible. If the capacity is complete, the refund of the amount of the entry paid will not be possible.
The reservation and advance sale of tickets can only be done with a maximum of 90 days and a minimum of 7 days.
Payment can be made on the same day as the visit in the box offices.
Groups should show the presentation letter of their center at the box office, and bring teachers, school monitors or tutors, advisable, with knowledge about the museum.
To those that had made the payment for the total amount of the purchase an issue note in PDF format will be sent as an attached file to the provided e-mail address. Those that only made the reservation will receive in their e-mail the confirmation thereof.
The purchase of tickets will always be done through a registered user.
Your registration will permit you to access the private area of clients, identifying yourself with your user and password. From this area you can:
- Consult the status of your purchases.
- Modify your reservations as long as the payment for them has not yet been made.
- Pay for your reservations.
- Carry out the reprinting of the issue notes.
Groups obligatorily must carry own official guide for the visit any Patrimonio Nacional Museum.
The reservation and advance sale of tickets can only be done with a maximum of 90 days and a minimum of 7 days.
You must make payment of the reservation 7 days before the visit, otherwise the reservation is automatically canceled.
The minimum number of persons for a group is 9.
Only 8 reservations per use and day can be made.
On the day of the visit you must accredit the reservation.
The assigned hour in the reservation of tickets is an estimate (except in Royal Palace of El Pardo, Monastery of Las Descalzas, Monastery of La Encarnación, Monastery of Las Huelgas, Monastery of Santa Clara and Monastery of Yuste, where time is strict), asking you for the utmost punctuality in arriving at the box offices. In the case that the assigned hour for entry is passed for causes not attributed to Patrimonio Nacional, another entry time will be assigned if possible. If the capacity is complete, the refund of the amount of the entry paid will not be possible.
Once the payment is made for the total amount of your reservation, you will be sent an issue note in PDF format as an attached file to the e-mail address that was provided.
A Cultural Group is considered as: the Cultural Associations, Institutions, Foundations, Post-graduate Schools in Fine Arts.
Groups should show the presentation letter of their association at the box office.
The purchase of tickets is always done through a registered user.
Your registration will also allow accessing the private area of clients, identifying yourself with your user name and password. From this area you can:- Consult the status of your purchases.
- Modify your reservations as long as the payment for them has not yet been made.
- Pay for your reservations.
- Carry out the reprinting of the issue notes.
The minimum number of persons for a group is 5.
Only 8 reservations per use and day can be made.
On the day of the visit you must accredit the reservation.
The assigned hour in the reservation of tickets is an estimate (except in Royal Palace of El Pardo, Monastery of Las Descalzas, Monastery of La Encarnación, Monastery of Las Huelgas, Monastery of Santa Clara and Monastery of Yuste, where time is strict), asking you for the utmost punctuality in arriving at the box offices. In the case that the assigned hour for entry is passed for causes not attributed to Patrimonio Nacional, another entry time will be assigned if possible. If the capacity is complete, the refund of the amount of the entry paid will not be possible.
The reservation and advance sale of tickets can only be done with a maximum of 90 days and a minimum of 7 días. The payment can be made on the same day of the visit in the box offices.
Groups can make your visit in the following ways:
- Monastery of Las Huelgas in Burgos and Santa Clara in Tordesillas:
- Guided visit by hiring official guide
- Guided visit with Patrimonio Nacional guide .
- Palace of El Pardo and Monasteries of Descalzas and Encarnación:
- Guided visit with hiring of official guide.
- Guided visit with Patrimonio Nacional guide.
- Palacio Real de Madrid, Monasterio de El Escorial, Palacios Real de Aranjuez, Palacio Real de La Granja, Palacio Real de la Almudaina y Monasterios de Yuste:
- Free visit.
- Guided visit with hiring of official guide
- Guided visit with the complement of a Patrimonio Nacional guide
The documentation that had permitted the acquisition of the Reduced and/or Free Tickets shall be presented at the entrance to the museum. In case of not being able to do so, the corresponding difference must be paid in the Box Offices.
To those who made the payment for the total amount of their purchase an issue note will be sent in PDF format as an attached file to the provided e-mail address. Those that only made the reservation will receive the confirmation thereof in their e-mail.
The purchase of tickets will always be done through a registered user.
Your registration will also allow you to access the private area of clients, identifying yourself with your user name and password. From this area you can:- Consult the status of your purchases.
- Modify your reservations as long as the payment for them has not yet been made.
- Pay for your reservations.
- Carry out the reprinting of the issue notes.
Prior reservation is advised.
The minimum number of persons for a group is 9.
Only 8 reservations per use and day can be made. The maximum number of unpaid reserves will be limited based on purchases made in the same period in previous years. This limit value will be calculated automatically by the system and if it is exceeded, you must pay or eliminate any of your reservations in order to continue reserving new visiting hours.
On the day of the visit you must accredit the reservation.
The assigned hour in the reservation of tickets is an estimate (except in Royal Palace of El Pardo, Monastery of Las Descalzas, Monastery of La Encarnación, Monastery of Las Huelgas, Monastery of Santa Clara and Monastery of Yuste, where time is strict), asking you for the utmost punctuality in arriving at the box offices. In the case that the assigned hour for entry is passed for causes not attributed to Patrimonio Nacional, another entry time will be assigned if possible. If the capacity is complete, the refund of the amount of the entry paid will not be possible.
The reservation and advance sale of tickets can only be done with a maximum of 30 days and a minimum of 7 days. The maximum date for making the payment of the reservation will be 7 days before the visit. If it is not done, the reservation will be cancelled automatically.
Official guides, necessarily, must carry own official guide for the visit to any Patrimonio Nacional Museum.
The documentation that had permitted the acquisition of the Reduced and/or Free Tickets shall be presented at the entrance to the museum. In case of not being able to do so, the corresponding difference must be paid in the box offices.
The free ticket can only be acquired along with a paying ticket (in a family group, at least one of the members must pay for a ticket).
Once the payment is made for the total amount of the reservation, an issue note will be sent to you in PDF format as an attached file to the e-mail address that was provided.